Gear Tunnel
The R1T's Gear Tunnel runs across the truck between the cab and the bed, with doors on both sides. After side damage, the doors, hinges, latches and seals are checked.
Rivian body & collision repair · Round Rock, serving Austin
Rivian directs structural repairs to its own certified collision network, and some parts are only available through it. Here's what that means for R1T and R1S owners, and where an independent shop like ours fits.
Rivian repair guide
Rivian runs a certified collision network for its passenger vehicles and separate certified fleet centers for the Commercial Van. Structural repairs, and some of the parts they need, are restricted to that network. We are an independent shop and are not Rivian certified, so we won't present ourselves as an alternative for work Rivian keeps in its network.
What we can do is look at your photos and tell you honestly which category your damage falls into. If it's structural or involves restricted parts, we'll say so and point you to Rivian's network. If it isn't, we'll explain what the repair involves, what we would do and who would perform any step that needs specialist equipment, before you authorize anything. Our insurance claims page explains how claims work in Texas either way.
Rivian · 01
Three things are worth knowing before you choose where your Rivian goes.
Rivian directs structural repairs on the R1T and R1S to its certified collision centers, which have Rivian's training, equipment and parts access. That's where structural work belongs.
Some Rivian parts are only sold to certified shops. If your repair needs one, an independent shop can't do it properly, and we'll tell you so.
The Rivian Commercial Van is serviced through Rivian's certified fleet centers. Fleet operators should start with their fleet contact.
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Rivian's storage spaces are built into the body, so damage near them affects more than a panel.
The R1T's Gear Tunnel runs across the truck between the cab and the bed, with doors on both sides. After side damage, the doors, hinges, latches and seals are checked.
The front trunk is surrounded by the front structure. A front impact is inspected through the frunk as well as from outside.
Trucks with the powered tonneau cover have rails and a motor along the bed. After rear or bed damage, the cover is tested through its full travel.
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Every R1 carries its battery pack in the floor. Damage near the underbody or sills is inspected according to Rivian's procedures, which can involve its certified network.
Tell your insurer and the repairer about any warning messages, smells or heat. Those details shape the first steps of the inspection.
A bumper scrape away from the underbody usually doesn't reach the battery. We confirm what's involved from photos and at inspection.
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Colors such as Launch Green, Rivian Blue and Compass Yellow are read with a spectrophotometer and matched on test panels before painting.
Rivians carry cameras and radar around the body for driver assistance. Rivian specifies when calibration is needed after a repair; we don't calibrate in-house, and any calibration goes to Rivian's network or a specialist.
Model guide
Rivian's current passenger vehicles and its commercial van. We confirm your vehicle and build from the VIN.
Rivian updates its vehicles and its repair policies. We check Rivian's current requirements for your vehicle before giving you any plan.
Good to know
If your repair is structural or needs parts Rivian only sells to its certified shops, we'll tell you plainly and point you to Rivian's network. You won't get a plan from us for work that belongs there.
Damage near the battery or high-voltage wiring follows Rivian's procedures. We explain which steps apply to your vehicle and who performs them before you authorize anything.
Inspection
Photos show what's visible. These checks happen at the in-person inspection, before a repair plan is written.
Repair cost guide
These are the ranges from our repair cost guide for a Rivian. They help you plan; they are not a quote. Year, model, materials and hidden damage can move the final price, which follows an inspection.
| Repair | Planning range |
|---|---|
| Small dent, paint not damaged | $200 to $650 |
| Scratches, scuffs or a dent that needs paint | $500 to $1,600 |
| Bumper repair or replacement | $1,000 to $3,000 |
| Door, fender or quarter-panel damage | $1,400 to $4,000 |
| Major collision or structural damage | $8,000 to $22,000+ |
| Hail damage | $3,500 to $10,000+ |
| Full respray or color change | $7,000 to $15,000 |
More sensors, aluminum panels, specialty finishes and calibrations can move this repair quickly. Final pricing follows an inspection; confirm tax and all inclusions in your written estimate. Ranges last reviewed October 2026.
Compare repair types in the cost guideHow it works
Photos of the damage, the year and model, and the VIN if you have it. We reply with a free first estimate. You can do this today.
From January 2027, at our Round Rock workshop. On a Rivian, we first decide whether the repair belongs in Rivian's certified network. Structural damage is measured on our frame bench against factory dimensions.
Repair method, parts and paint, written down before you authorize anything. OEM parts wherever the manufacturer requires them. Driver-assist calibrations are done by a dealer or calibration specialist and listed in the plan.
Repairs follow the manufacturer's procedures. Color is read with a spectrophotometer and sprayed in our paint booth, and you review the finished car with us before you take it home.
In Texas you choose the repair shop, not your insurer. We are independent, not part of an insurer's direct repair program. We write the supplements and push for OEM parts where the manufacturer requires them. How we handle claims
Warranty terms are given in writing before any work starts. Parts lead times vary by model, so we confirm timing once parts are ordered rather than promising a date up front.
It depends on the damage. Rivian directs structural repairs and some parts to its certified network. Send photos and we'll tell you honestly whether your repair belongs there or not.
No. We're an independent body shop and don't claim Rivian certification or authorization. If your repair needs Rivian's network, we'll say so.
The door, hinges, latch and seals are checked, along with the structure around the opening. Whether the work can be done outside Rivian's network depends on what's damaged.
Usually not, if the damage is limited to a bumper or panel away from the underbody. Damage near the floor or sills is different and follows Rivian's procedures.
Rivian services its commercial vans through certified fleet centers. Fleet operators should start with their fleet or Rivian contact.
Paint protection film and ceramic coating can go on original paint at any time, and on refinished panels once the new paint has cured. Ask when you send photos, and we'll tell you which parts of the truck or SUV are worth covering.
In Texas you choose the shop, but Rivian's own requirements still apply to structural work and restricted parts. We help you understand both before you decide.
Free photo estimate
Send a few photos for a free estimate today, or call with questions about the repair or your insurance claim. Our Round Rock workshop opens January 2027.